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Get The Most Out Of Your Legal Process Outsourcing


This is a virtual event, accessible online and over the phone. Access instructions will be provided after registration.


This is a complimentary program offered as a part of the Bloomberg Law Big Law Business Special Report Series.

Legal process outsourcing is an increasingly useful alternative in an environment where law firms and in-house counsel need to reduce costs, as expectations for efficiency and accountability are rising. As more companies outsource projects, firms should recognize the value in collaborating both with their clients and with independent LPOs.

Join Bloomberg Law for a 60-minute complimentary webinar that provides insight on where LPOs can add value to routine, high-volume work, and how to choose the right provider.

During this 60-minute program, panelists will discuss:

• The evolution of LPO and its relevance today
• Law firm and in-house perspectives on LPO
• Parameters for choosing and using LPOs
• How metrics can streamline LPO evaluation
• Categories of legal work that are suitable for outsourcing

Educational Objectives:

• The role LPO plays today in the legal environment, and where it adds value
• What factors to keep in mind when choosing an LPO
• Key elements of successful project management and how to measure success

Who would benefit most from attending this program?

• In-house counsel or members of corporate legal teams
• Legal operations professionals
• Attorneys involved with corporate litigation matters

This webinar is made possible with the support of the following sponsor:



Patrick Johansen (Moderator)
  • Senior Manager, Client Pricing & Profitability
  • Kobre & Kim

Patrick Johansen, CLM, CPP currently leads the Client Pricing & Profitability group at Kobre & Kim, an AmLaw 200 global litigation boutique. He is the legal industry’s first Certified Pricing Professional (CPP) and the only law firm professional certified in pricing and law firm management (CLM). An award-winning writer and speaker, Patrick is an elected Fellow of the College of Law Practice Management. He is a member of the Association of Legal Administrators (ALA) and the Professional Pricing Society (PPS) and is a former Board member of ALA Chicago and LMA Chicago.

Melissa Prince
  • Chief Client Value Officer
  • Ballard Spahr

Melissa Prince is Ballard Spahr's Chief Client Value Officer and a key member of the firm's strategic account management team. She oversees a firm-wide team of professionals focused on understanding the business needs of firm clients and creating practical and innovative pricing and legal project management strategies designed to meet those needs. Her objective is to provide firm clients with exceptional service centered on client value, cost-effectiveness, predictability and efficiency. Before joining Ballard Spahr, Melissa held pricing and legal project management roles at two Am Law 100 firms, where she served both large and small clients. She is an attorney who, before leaving private practice, handled complex commercial litigation matters in Pennsylvania and New Jersey.

Chas Rampenthal
  • General Counsel
  • LegalZoom

Chas Rampenthal has been LegalZoom’s general counsel since 2003. In this role, he manages the company’s legal functions, including corporate transactions, litigation, regulatory matters, intellectual property protection, government relations, ethics, and compliance. He oversees all legal initiatives for product quality, research and development, and international expansion. Chas joined LegalZoom after launching EndeavorLegal, a Boston based start-up law firm.  Prior to that, he was an associate at the Boston firm Testa Hurwitz and Thibeault and the Los Angeles office of Thelen Reid & Priest.  Chas worked with a wide variety of technology and emerging companies to help them manage transactions such as venture capital financing, mergers, acquisitions and initial public offerings.

Continuing Education

1.0 CLE, 1.0 General COA
Practice Areas:
Background knowledge of in-house operations
Production Date: